OPS 574 UOP Week1 Process Improvement Flow Chart
OPS/574 v1Process Improvement Flowchart
As-Is Process Flowchart Evaluation
Select a process from an organization you work for or are familiar with. You will use this process in your
Week 2 and Week 4 Assignments as well.
Create a flowchart of the as-is process using Microsoft® Word, PowerPoint®, Visio®, or Excel®. Insert your
flowchart below this line.
Evaluate the efficacy of your process using process improvement techniques. Write your evaluation
below this line.
Process Improvement Flowchart
Determine how the process can be improved based on the results of your evaluation.
Define metrics and measure the current process. Insert the metrics and measures below this line.
Use process improvement techniques to improve the process. Create a flowchart of the improved process
using Microsoft Word, PowerPoint, Visio, or Excel. Use your professional judgment to ascertain how the
future process will perform according to your metrics. Insert new flowchart below this line.
Summary
Write a 350-word executive summary that includes the following:
• A brief description of the process based on the flowchart of processes current state
• The results of your process evaluation and how the weak points can be strengthened. Include a
description of the process improvement technique(s) used.
• A brief description of process improvements based on the process of the future state
• How you anticipate the future process will perform based on metrics used to evaluate process
current state
• A description of your process improvement project to achieve the process future state
Insert your summary below this line.
Cite references to support your assignment.
Format your citations according to APA guidelines.
Submit your assignment.
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