Strayer University LinkedIn Presence Essay

Please help enhance my LinkedIn Profile. I have Included the article associated with the assignment, LinkedIn FAQs, and my job description.

LinkedIn Presence

Initial Question:

Enhance Your LinkedIn profile

Read about how to Make a Great First Impression Click for more options

Create a professional headline and post it. Go beyond simply listing your job title.

Share what you changed about your headline.

Current Professional Headline:

LaShundra Small

On-Site Litigation Support Specialist at

Ricoh Americas Corporation

Ricoh Americas Corporation

Strayer University

Birmingham, Alabama, United States

ONLINE PRESENCE
LinkedIn FAQs
How do I sign up to join LinkedIn?
https://www.linkedin.com/help/linkedin/answer/2964?query=sign%20up%20for%20linkedin
How do I build or edit my profile?
https://www.linkedin.com/help/linkedin/topics/6042/6043/5
How do I show or hide my public profile?
https://www.linkedin.com/help/linkedin/answer/90227
How do I customize my LinkedIn profile URL?
https://www.linkedin.com/help/linkedin/answer/87
What LinkedIn mobile apps are available for iOS or Android mobile devices?
https://www.linkedin.com/help/linkedin/mobile-apps
How do I add or change my background photo on my profile page?
https://www.linkedin.com/help/linkedin/answer/49960?
Videos
What is LinkedIn? :

Get Started on LinkedIn:

Improve your LinkedIn Photo:

Make a Great LinkedIn Profile:

Mobile
LinkedIn Mobile Apps:
https://mobile.linkedin.com/
Job Title: On-site Litigation Support Spec.MS Onsite
Job Family:
Service Delivery
Job Code:
OSLMON
Job Function:
MS Onsite
FLSA Classification:
NonExempt
Reports To:
Site Manager
POSITION PROFILE
To provide on-site litigation support for client sites, meeting deadlines and exceeding client expectations. This
individual will be responsible for job intake and the execution of litigation support scanning, copying,
blowbacks, OCR, Bates Labeling and CD duplication. This individual will also be responsible for working with
firm personnel to determine the requirements for work, to play for upcoming work and to make determinations
as to whether or not jobs can be handled in-house or if they need to be sent off-site due to job requirements or
delivery times.
JOB DUTIES AND RESPONSIBILITIES
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To complete processing projects, including but not limited to:
Rename and restructure images and file folders pursuant to client requirements.
Data file creation to include but not limited to Bates control numbers, file folder, redweld and
source information, bibliographic coded data, OCR and other metadata
Calculate charges for jobs performed and maintain some billing logs.
Deliver completed jobs to pre-determined customer locations within and outside of the site.
Maintain daily meter and service logs.
May travel between customers buildings.
Answer customer questions regarding status or feasibility of job requests.
May require periodic overtime on nights and weekends, including off-hour emergency
response.
Perform other duties as required.
QUALIFICATIONS (Education, Experience, and Certifications)
Typically Required:
• Requires completion of a four year degree or related field or equivalent experience.
• Requires 2-3 years litigation tech support /processing experience within a Litigation Support department or
imaging vendor.
• Requires a working knowledge of the most prevalent Litigation Support software systems.
• Requires a working knowledge of scanning / imaging concepts and the image capture industry.
• General knowledge of the electronic discovery process.
• May require a valid driver’s license and minimum levels of auto insurance coverage per Ricoh’s policy.
Position Description Page 1
July 2013
Job Title: On-site Litigation Support Spec.MS Onsite
KNOWLEDGE, SKILLS AND ABILITIES
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Strong technical skills and aptitude.
Good verbal and written communication skills.
Able to work independently with little direct supervision and maintain focus.
Self-motivation.
Ability to adapt well to a fast pace environment while handling multiple tasks.
Excellent Project Management skills.
Outstanding customer service skills including an ability to follow-up to ensure closure of
issues.
Working knowledge of copier and other related equipment and repair is preferred.
Basis electronics knowledge is preferred.
Possesses ability to work independently and flexibly to complete projects.
Possesses troubleshooting and problem solving skills.
Possesses ability to read and comprehend written technical information in the form of
manuals, parts books and related publications.
Possesses excellent customer relations skills and excellent verbal communication skills.
WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
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Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and
may be exposed to frequent paper cuts from the handling of paper and opening boxes.
Requires exposure to various weather conditions when walking is necessary between buildings and
exposure to location equipment can present opportunities for injury or accidents.
Makes daily telephone/in-person contact with customers, employees, managers and/or dispatch
department and occasional telephone contact with vendors and equipment repair people.
Dealing with tight deadlines and quick turnaround times imposes high stress levels.
Work assignments are diversified. Interpret, comprehend and apply complex material, data and
instruction – prepare, provide and convey diversified information.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending,
reaching, lifting or carrying objects that typically weigh less than 10 lbs (e.g. Papers, books, files and small
parts, etc. Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools,
eye/hand coordination).
Customer Centric
Ethics & Integrity
core
core
Innovation
Teamwork
Winning Spirit
core
core
core
Customer Interaction
Managing and Measuring
Work
Planning
Process Management
Leadership Competencies
Target
Levels
Functional/Technical
Competencies
Target
Levels
Core
Competencies
Target
Levels
COMPETENCIES
C
B
B
D
Position Description Page 2
July 2013
Job Title: On-site Litigation Support Spec.MS Onsite
The above statements are intended to describe the general nature and level of work being performed by people assigned
to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions
associated with a job.
Position Description Page 3
July 2013